Frequently Asked Questions

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How do I create a cirQQle?

In the “My cirQQles” block, click Create New CirQQle. Upload a photo, enter the cirQQle’s name and description. Your new cirQQle will be private by default.

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How do I invite someone to my cirQQle?

Open one of your cirQQles where you are the admin, click Invite, then copy and share the invitation link.

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How do I make someone an Admin of my cirQQle?

Open the cirQQle, click Members, then click the gear icon next to the member’s name and select Make Admin.

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How do I delete a cirQQle I created?

Open the cirQQle and click the trash can icon in the top right corner to delete it.

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How do I add a new post to my cirQQle?

In any cirQQle you’ve joined, scroll to the Activity Feed, click the +ADD button, and select Add Post.

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How do I create an event in my cirQQle?

Open your cirQQle, scroll to the Activity Feed, click +ADD, choose Add Event, fill out the event details, and click Create Event.

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How do I make an announcement in my cirQQle?

From your cirQQle’s Activity Feed, click +ADD, select New Announcement, add the content, and click Create Announcement.

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What types of announcements can I create?

Announcement types include: Information, Important, Critical, Policy, Celebratory.

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How do I share a deal with my cirQQle?

Open your cirQQle, go to the Activity Feed, click +ADD, select Share a Deal, choose the deal, and click Share to cirQQle.

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How do I control who can post in my public cirQQle?

Open your public cirQQle, click Edit, and adjust post permissions using the checkboxes under community settings.

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How do I see who’s requested to join my cirQQle?

Open your cirQQle and click Join Requests under the logo to view pending requests.

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Where can I view a list of cirQQle members?

Open your cirQQle and click the Members button under the logo.

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How do I add or remove Pinned cirQQles?

On the homepage, click the gear icon in the top-right corner of your Pinned cirQQles list. You can pin/unpin up to 4 cirQQles.

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How do I remove a store from my Favorites?

Open the cirQQle, select the store, and click Favorited again to un-favorite it.

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How do I make a store my Favorite?

Open a cirQQle, scroll to Stores in the Activity Feed, select the store, and click Favorite under the store logo.

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What happens when I favorite a store?

It will appear under the Favorite Stores section (accessible from the home page) so you can easily access it again.

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How do I contact a store?

Find the store via a cirQQle or your favorites list, then click Contact Store below the logo.

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How do I look up Service Providers?

From the home page, click Services (bottom right), then select the All Providers tab. You can scroll or use the search box to find providers.

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How do I change to dark mode or light mode?

Click your profile picture, then select a theme under Theme Options – Light, Dark, or System.

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How do I customize my notifications?

Click your profile picture, scroll down to Notifications, and toggle settings based on your preferences.

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How do I favorite a Service Provider?

In the All Providers list, click the heart icon next to the provider you want to favorite.

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How do I send or receive messages?

To send, go to a store and click Contact Store. To view messages, click your profile picture and select Message Inbox.

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How do I change my profile picture?

In the “My cirQQles” block, click Create New CirQQle. Upload a photo, enter the cirQQle’s name and description. Your new cirQQle will be private by default.

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How do I edit my profile information?

Open your cirQQle, scroll to the Activity Feed, click +ADD, choose Add Event, fill out the event details, and click Create Event.

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How do I submit a support ticket?

Click your profile picture, go to Help and Support, and select from the Support Portal, Email, or Phone options.

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How many cirQQles can I join?

You can join as many as you’d like! However, you can only pin up to 4 cirQQles at a time for quick access.