Frequently Asked Questions
How do I create a cirQQle?
In the “My cirQQles” block, click Create New CirQQle. Upload a photo, enter the cirQQle’s name and description. Your new cirQQle will be private by default.
How do I invite someone to my cirQQle?
Open one of your cirQQles where you are the admin, click Invite, then copy and share the invitation link.
How do I make someone an Admin of my cirQQle?
Open the cirQQle, click Members, then click the gear icon next to the member’s name and select Make Admin.
How do I delete a cirQQle I created?
Open the cirQQle and click the trash can icon in the top right corner to delete it.
How do I add a new post to my cirQQle?
In any cirQQle you’ve joined, scroll to the Activity Feed, click the +ADD button, and select Add Post.
How do I create an event in my cirQQle?
Open your cirQQle, scroll to the Activity Feed, click +ADD, choose Add Event, fill out the event details, and click Create Event.
How do I make an announcement in my cirQQle?
From your cirQQle’s Activity Feed, click +ADD, select New Announcement, add the content, and click Create Announcement.
What types of announcements can I create?
Announcement types include: Information, Important, Critical, Policy, Celebratory.
How do I share a deal with my cirQQle?
Open your cirQQle, go to the Activity Feed, click +ADD, select Share a Deal, choose the deal, and click Share to cirQQle.
How do I control who can post in my public cirQQle?
Open your public cirQQle, click Edit, and adjust post permissions using the checkboxes under community settings.
How do I see who’s requested to join my cirQQle?
Open your cirQQle and click Join Requests under the logo to view pending requests.
Where can I view a list of cirQQle members?
Open your cirQQle and click the Members button under the logo.
How do I add or remove Pinned cirQQles?
On the homepage, click the gear icon in the top-right corner of your Pinned cirQQles list. You can pin/unpin up to 4 cirQQles.
How do I make a store my Favorite?
Open a cirQQle, scroll to Stores in the Activity Feed, select the store, and click Favorite under the store logo.
How do I remove a store from my Favorites?
Open the cirQQle, select the store, and click Favorited again to un-favorite it.
What happens when I favorite a store?
It will appear under the Favorite Stores section (accessible from the home page) so you can easily access it again.
How do I contact a store?
Find the store via a cirQQle or your favorites list, then click Contact Store below the logo.
How do I look up Service Providers?
From the home page, click Services (bottom right), then select the All Providers tab. You can scroll or use the search box to find providers.
How do I favorite a Service Provider?
In the All Providers list, click the heart icon next to the provider you want to favorite.
How do I send or receive messages?
To send, go to a store and click Contact Store. To view messages, click your profile picture and select Message Inbox.
How do I change to dark mode or light mode?
Click your profile picture, then select a theme under Theme Options – Light, Dark, or System.
How do I customize my notifications?
Click your profile picture, scroll down to Notifications, and toggle settings based on your preferences.
How do I change my profile picture?
In the “My cirQQles” block, click Create New CirQQle. Upload a photo, enter the cirQQle’s name and description. Your new cirQQle will be private by default.
How do I edit my profile information?
Open your cirQQle, scroll to the Activity Feed, click +ADD, choose Add Event, fill out the event details, and click Create Event.
How do I submit a support ticket?
Click your profile picture, go to Help and Support, and select from the Support Portal, Email, or Phone options.
How many cirQQles can I join?
You can join as many as you’d like! However, you can only pin up to 4 cirQQles at a time for quick access.